This Privacy Policy explains how OneSpace, LLC (“OneSpace”, or “we”, “us” or “our”) handles personal information that we collect through:
- our website at www.onespacemedical.com (the “Site”);
- about users of OneSpace services (the “Service”);
- in connection with our marketing activities;
- at events we host; and
- in other settings where we post this Privacy Policy.
We respect your privacy rights and are committed to transparency in how we collect, use and share your personal information. If you have any questions or concerns about your personal information or this Privacy Policy, email us at info@onespacemedical.com.
We collect information you give us. Personal information that you may provide through the Service or otherwise includes:
Contact information, such as your first name, last name, professional title, organizational affiliation, postal address, office location, email address and telephone number;
Profile information, such as your username, password and preferences;
Communications, such as information you provide when you respond to surveys, participate in market research activities, participate in telephone conferences with our representatives (which may be recorded with your permission where permitted by law); report a problem with Service, receive customer support or otherwise communicate with us;
Transaction information, such as the credit card or other payment card details that you use to pay for the Service, and your Service-related billing information and transaction history;
Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them; and
Other information that you choose to provide but is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Information from third party sources
We may combine personal information we receive from you with personal information we obtain from other sources, such as our Customers; data providers; affiliates within our corporate group of companies; business partners, such as joint marketing partners and event co-sponsors; and publicly accessible sources, such as social media platforms.
We, our service providers, and our business partners may automatically log the following information about you, your computer or mobile device, and your activity over time on the Site and other online services:
Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, and general location information such as city or town.
Usage data, such as the website you visited before browsing to the Site, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.Some of our automatic collection is facilitated by:
Cookies, which are text files stored on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently and remembering your preferences, enabling functionality, helping us understand user activity and patterns, facilitating online advertising and measuring the effectiveness of our ads.
Javascript libraries, which are snippets of code within web pages that execute when certain actions take place.
Web beacons, also known as pixel tags or clear GIFs, which are typically used to demonstrate that a webpage or email was accessed or opened, or that certain content within it was viewed or clicked, typically to compile statistics about usage of websites and the success of marketing campaigns.
Changes to your personal information
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by emailing us at info@onespacemedical.com.
We use your personal information for the following purposes or as otherwise described to you at the time of collection:
Service delivery
We use your personal information to:
- provide, operate, maintain, and improve the Service;
- communicate with you regarding the Service if you are a Customer, including by sending you Service announcements, technical notices, updates, security alerts, and support and administrative messages;
- process your Service subscription transactions and process your related payments;
- understand your needs and interests, and personalize your experience with the Service;
- and provide support for the Service and respond to your requests, questions and feedback.
Site operation
We use your personal information to:
- provide, operate, maintain and improve the Site;
- understand your needs and interests, and personalize your experience with the Site; and
- provide support for the Site and respond to your requests, questions and feedback.
Analytics
We collect your user data to understand user behaviors. These insights are used to improve our website and marketing efforts.
Marketing
We, and our third party advertising partners, may collect and use your personal information for marketing and advertising purposes.
Direct marketing If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you OneSpace-related marketing communications as permitted by law but will provide you with the ability to opt out.
We may use your personal information to:
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements and internal policies;
- enforce our Terms of Service;
- protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
- comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
In some cases we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.
We do not share the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:
Service Providers
We may employ companies and individuals to help provide the Site or Service on our behalf or help us operate our business (such as IT, customer support, hosting, website analytics, email delivery, marketing and advertising, research, event management). They are permitted to use your personal information only as authorized to perform these tasks in a manner consistent with this Privacy Policy.
Payment processors
Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processor.
Affiliates
We may disclose your personal information to our subsidiaries and corporate affiliates for use consistent with this Privacy Policy.
Professional advisors
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services they render to us.
Compliance and protection
We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the compliance and protection purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims.
Customers may review, update, correct or delete the personal information by emailing us at info@onespacemedical.com
Marketing communications
You may opt out of marketing-related emails by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.
Testimonials
If you gave us consent to post a testimonial to our site, but wish to update or delete it, please contact us a.
Cookies
Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser’s settings. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, however, you may not be able to use all functionality of the Service and our Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. Please also see our Cookie Policy for more details.
Advertising choices
You can limit use of your information for interest-based advertising by:
- Browser settings. Blocking third party cookies in your browser settings using or ad-blocking browser plug-ins/extensions.
- Mobile device settings. Using your mobile device settings to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
- Platform settings. Using Google’s and Facebook’s interest-based advertising opt-out features: Google: https://adssettings.google.com/, Facebook: https://www.facebook.com/about/ads.
- Ad industry tools. Opting out of interest-based ads from companies participating in the following industry opt-out programs: Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.as,
Digital Advertising Alliance: optout.aboutads.info, which lets you opt-out of interest-based ads on websites; and
AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.
The opt-out preferences described above must be set on each device for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online but they may be less relevant to you.
Do Not Track.
“Do Not Track” is a privacy preference that users can set in their web browsers. When a user turns on a Do Not Track signal in their browser, the browser sends a message to websites requesting that they do not track the user. For information about Do Not Track, please visit www.allaboutdnt.org. At this time, we do not respond to Do Not Track browser settings or signals. In addition, we may use other technology that is standard to the internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to the website. Those tools may be used by us and third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal. For information on how to opt out from tracking technologies used on our website, please see our Cookie Policy.
Declining to provide your personal information.
If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you.
Security
The security of your personal information important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
International Data Use
OneSpace, LLC is headquartered in the United States and has affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.
Third Party Sites and Services
The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
Children
The Service is not directed at, and does not knowingly acquire or receive personal information from, children under the age of 16. Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 16. The Service is not directed at, and P does not knowingly acquire or receive personal information from, children under the age of 16. It is possible that we could unintentionally receive information pertaining to persons under the age of 16 by the unauthorized acts of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 16, please do so by e-mail or post using the contact details set forth below.
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have provided an email address through a form on the site that we maintain as a legitimate customer) or another manner through the Service that we believe is reasonably likely to reach you. If you have submitted personal information on our site as part of a solicitation, fraudulent claims, or spam, your contact will be deleted and your right to notification will be revoked.
Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us.
Attention: Data Protection Officer
OneSpace
Email: info@onespacemedical.com
OneSpace, LLC does not conduct business in California and is therefore exempt from California Consumer Privacy Act (CCPA) rules and regulations.
OneSpace, LLC does not conduct business in the EU and is therefore exempt from General Data Protection Regulation (GDPR) rules and regulations.